1. How does it work?
Simple. Upload your digital images to 123shots.com. Pick
the print size, quantity, service provider, shipping address and pay for the order.
The provider will print the images on Kodak/Konica/Fuji or similar paper and courier them to the shipping address.
If courier service is not available or for shipping outside India, the order will be shipped by Indian Postal Service.
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2. What is a Service Provider?
Service Providers are digital photo printing labs or studios who have signed up with 123shots.com
to process orders. Once you place your order, your order email is sent to the provider. The provider then
will then process your order in his/her photo lab and ship it to the shipping address.
You can see the list of available providers here.
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3. Whom and how do I pay for my order?
You pay us (indicra technologies inc.) for your order. You can pay for your order by a credit card (VISA, MasterCard, American Express). Or if you prefer, you can also pay using PayPal. All the prices listed, are in US Dollars.
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4. Can I place my order from anywhere in the world? Do you ship to anywhere in the world?
Yes you can place your order from anywhere in the world. All the prices listed, are in US Dollars. Most providers will ship the order to anywhere in the world.
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5. Can I track my shipment?
Yes. For courier shipped orders you can track your shipment online. When any order is shipped by courier or Indian Postal Service, you will receive
an email notifying you of the shipment.
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6. How long does it take for delivery?
Once you place the order, courier shipped orders are usually delivered in 3 to 7 business days.
If the method of shipping is Indian Postal Service, then the delivery will take longer.
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7. What are the shipping and handling charges?
Shipping and Handling charge is $1.50 for the entire order, for 50 or less prints.
For order with more than 50 prints, Shipping and Handling is $2.00. Charges are regardless of the destination.
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8. Are there any other charges?
For orders where the printing charges are less than $2.50, we charge a $0.50 processing fee.
Note that the printing charges do not include the shipping and handling charge.
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9. Can I share my albums, so my friends can view my pictures?
Yes. You can share your albums with your friends. They do not have to be registered users of 123shots.com to view the shared albums.
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10. What is the image caption feature?
The caption is a unique text you can add to
every image. This caption will be printed in a white
border, at the bottom of the print, for the image. A great way to describe
the image in a few words! You can enter a distinct caption for every image.
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11. How many pictures can I upload?
There is no limit to the number of pictures you can upload. But we do impose a limit
of 20MB per user e.g. if each of your pictures is 500KB, then you will be able to upload 40 pictures.
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12. What if I have reached my 20MB limit, but I still need to upload more pictures?
Contact us at service@123shots.com and we will be happy to increase your disk usage limit.
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13. For how many days, will my uploaded images stay in my albums?
If you do not place an order for prints of an uploaded image for 3 weeks, we send a warning email,
that your image will expire. If you do not place an order in 4 weeks,
your image will be deleted. Once you place an order for prints for an image, that image can stay for 4 more weeks in your album.
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14. Do you provide FTP access for uploading images?
Yes. FTP access is provided upon request. All files in your FTP directory will be deleted in 1 day.
So you must import them into your album after you upload them.
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15. Do you print Glossy or Matte prints?
For each order, you can choose the type of prints you would like during the order entry process.
The same type will be used for all the prints in that order. The default setting is Glossy.
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16. Guidelines for picking print size.
The quality of the print depends on the resolution i.e. width and height in pixels,
of the image you upload, the compression factor of the image and on the print size. The higher the pixel resolution and lower the compression,
in your digital image, the better the print quality.
You can choose to print your image at any size you desire. We recommend the following sizes depending on the resolution of your digital image.
Images printed at sizes higher than the recommended values, may appear grainy.
Image Resolution
( in pixels ) |
Max. Recommended Print Size
( in inches ) |
| 640 X 480 and below |
Wallet size (smaller than 4 X 6). 4 X 6 prints may appear grainy.
To maintain the quality of the prints, we may print them smaller than 4 X 6. |
| 800 X 600 and above |
4 X 6 |
| 1024 X 768 and above |
4 X 6. At 5 X 7, prints may appear grainy. |
| 1152 X 864 and above |
5 X 7 |
| 1600 X 1200 and above |
8 X 10 |
Since the height and width in pixels (600x800, 768x1024,...etc) of digital
camera images, is not in the same proportion as the print's height and
width in inches (4x6, 5x7 or 8x10), there will be some cropping of the
image at the sides or there may be a white border, when it is printed.
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17. Why do you need the phone number in the shipping address?
This field is optional. In case of problems in locating the shipping address
for the courier, the courier can call the phone number to get help in locating the address.
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18. Sample personal letter. You must use HTML tags.
When writing the personal letter, you must
use the HTML tags for a newline or a new paragraph. In simple terms this
means, after you type ENTER, also type the letters <br>. If you
would like to start a new paragraph in your letter, enter the letters
<p>. These are called HTML tags. The <p> will act as if you
have typed more than a single ENTER on the screen.
A sample letter with these tags is shown below
(you can copy and paste this text into your letter and then edit it):
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Dear Mamma and Papa,
<p>
These are the pictures of our trip to Florida last month. We stayed
there for an entire week. The weather was just perfect and the kids
enjoyed it too.
<p>
Let us know when you receive the pictures.
<p>
Lots of love.
<br>
Nikhil-Neha.
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19. Question I was looking for is not in the above FAQs?
Contact us at service@123shots.com.
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